Drain Service Technician
Drain Technician – Charlotte, NC
Jumpstart Your Career with WyattWorks Plumbing!
Ready to build a career with a company that values hard work, integrity, and doing things the right way?
WyattWorks Plumbing is growing in Charlotte, NC, and we're looking for a Drain Technician to join our team!
WyattWorks has been family-owned and operated for nearly 40 years. We've built our reputation around exceptional customer service, strong training, and our “Consider it Done” attitude. We're bringing that same culture and level of service to homeowners throughout the Charlotte area.
Your Role
As a Drain Technician, you'll work directly with homeowners to diagnose drain problems, provide solutions, and get their homes flowing again.
You'll be expected to provide an excellent customer experience—not just clear a drain. That means communicating with homeowners, explaining what you find, presenting options, and helping customers make informed decisions about their homes.
Experience is preferred, but we're willing to train the right person with the right attitude and work ethic.
What You'll Do
Diagnose residential drain and sewer issues
Perform drain snaking and clearing
Communicate findings and options clearly with homeowners
Work with Camera Technicians and other team members when additional solutions are needed
Follow the WyattWorks Service System
Maintain a clean, organized, and fully stocked company vehicle
Properly manage tools, equipment, and inventory
Provide a professional, five-star customer experience
Work with urgency while never sacrificing quality or safety
What We Offer
100% paid medical, dental, and vision insurance for you AND your family
Retirement plan with company match
Paid holidays and vacation time
Ongoing Nexstar training and professional development
Fully stocked and maintained company truck
Company-provided iPhone and iPad
Gas card
Company-provided uniforms
Dispatch from home
WyattWorks Bonus Pay Plan
Weekly team meetings and training
Opportunities to grow as our Charlotte location grows
What We're Looking For
We're looking for someone who is dependable, motivated, comfortable working with homeowners, and ready to be part of a team.
Our team lives by 5 Core Values:
Team PlayerWe win together and help each other get the job done.
Goal DrivenWe set goals, track results, and always look for ways to improve.
“Consider it Done” AttitudeWhen we say we're going to take care of something, we take care of it.
Do What's RightIntegrity comes first—for our customers, our teammates, and our company.
Sense of UrgencyWe move with purpose and understand that our customers are counting on us.
Requirements
Valid driver's license and acceptable driving record
Ability to pass required pre-employment screening
Strong verbal and written communication skills
Professional appearance and attitude
Ability to safely operate drain-cleaning equipment
General construction, plumbing, or drain experience is a plus
Comfortable working independently and as part of a team
Willingness to learn, train, and improve
Ready to Join WyattWorks Charlotte?
We're building something special in Charlotte, and we're looking for people who want the opportunity to grow with us—not just work for us.
If you're hardworking, coachable, customer-focused, and ready to build a career in the trades, we want to hear from you.
Apply today and bring your “Consider it Done” attitude to WyattWorks Plumbing Charlotte!