Jumpstart Your Career with WyattWorks Plumbing!

Are you ready to take your career to the next level? Join one of Cleveland's top workplaces, WyattWorks Plumbing! As a family-owned and operated business, we pride ourselves on integrity, technology, and our commitment to “Consider it done” service. With multiple awards, including the Angie's List Super Service Award for nine consecutive years and a solid reputation for excellence, we offer an environment where you can thrive.

Position: Drain Technician

We’re looking for a dedicated Drain Technician to provide exceptional service to homeowners throughout the Cleveland, OH area. In this role, you will diagnose and repair drain issues while guiding customers to informed and confident decisions. While experience is preferred, we’re willing to train the right candidate.

What We Offer:

• 100% paid medical, dental, and vision insurance for you AND your family
• Retirement plan with company match
• Paid holidays and vacation time off
• Ongoing Nexstar training and support
• Fully stocked and maintained company trucks
• iPhone, iPad, and gas card provided
• Company Provided Uniforms
• Dispatch from your home
• State-Of-The-Art Shop and Office facilities
• WyattWorks Bonus Pay Plan
• Weekly meetings with breakfast provide

Your Role:

• Deliver outstanding customer service through our Service System
• Perform drain snaking
• Collaborate with Camera Technicians for job handoffs
• Maintain truck cleanliness and organization
• Manage tools and inventory

What We Ask For:

Alignment with our 5 Core Values

• Team player mentality
• Goal-driven approach
• “Consider it Done” attitude
• Commitment to doing what’s right
• Move with a Sense of Urgency

Requirements:

• Ability to operate heavy machinery
• General construction knowledge is a plus
• Strong verbal and written communication skills
• Clean-cut appearance
• Valid driver’s license
• Clean criminal and driving record

Ready to Join Us?If you have a valid driver's license, no felony convictions or license suspensions within the past 5 years, and a passion for teamwork, we want to hear from you! Join us for weekly meetings at our shop in Wickliffe, OH, and become a part of the #1 Home Service Company in Northeast Ohio.

Apply today and jumpstart your career with WyattWorks Plumbing!

Your Role

We’re looking for exceptional customer service representatives to help us achieve profitable revenue.

As a customer service representative, you will work as part of a dynamic and passionate team to ensure desired company growth. You will book service appointments and do whatever is necessary to promote customer satisfaction.

We are looking for someone that is open to work between the hours of 10am - 6pm Monday-Friday. The schedule may vary with notice. We are open to Full time or Part Time with alternating Saturdays being mandatory. When you work a Saturday, you can choose your day off during the week!

Responsibilities

• Convert incoming customer calls into booked service appointments.

• Deliver call scripts with an authentic cadence; be clear, compelling and personable.

• Respond to customer requests, resolving issues and promoting the brand.

• Be professional and establish customer rapport, encouraging repeat business.

• Participate in training to boost booked calls and practice outbound calling.

• Adhere to the company’s plan for resolving customer complaints quickly and favorably.

• Maintain and update customer database with complete and accurate information.

Requirements

• Proven track record in customer service.

• IT competent; good typist and proficient with phone systems.

• Highly organized with exceptional follow-through abilities.

• Strong verbal and written communications.

• Ability to build trust and demonstrate empathy.

• Passionate about WyattWorks Plumbing and loves the brand.

• Bachelor degree or equivalent is a plus.

• Engaging personality that blends well with a fast-paced, goal-driven environment.

• Competitive individual contributor who also loves to win as a team.

• Highly motivated, flexible and great attitude on life.

What we offer

• Medical insurance premium 100% paid for employee and family

• Retirement plan with company match

• Paid holidays and vacation time  

• Ongoing Nexstar training and support

• No “On Call”

• State of the art shop and office

• Weekly/Monthly incentives

• Weekly breakfast

What we ask for

Follow our 5 Core Values

• Team Player

• Goal driven

• A Consider it Done attitude

• Sense of Urgency

• Do what is right

What You’ll Get:

• Base pay, with clear performance-based incentives. (Top performers earn $100k–$125k+)

• 3% retirement match — because we think long-term.

• Company truck, phone, and iPad — no tools in the backseat of your Camry.

• Real training and coaching, thanks to our Nexstar Network and in-house mentorship.

• A clear path to grow with the department — leadership opportunities for the right person 

Built-In Advantage

You’re not joining a startup — you’re joining a new division inside a company that’s already thriving in plumbing and electric.

We’ve got loyal customers, marketing firepower, and rock-solid systems.

You’re not starting from scratch — you’re starting from strength.

The Role 

You’ll be running service, diagnosing systems, talking directly with homeowners, and executing clean installs. You’ll also help us shape how we do HVAC here at WyattWorks. The right person doesn’t just turn wrenches — they turn moments into long-term customer relationships!


You’ll be a great fit if you:

• Have solid residential experience: forced air systems, heat pumps, and hot water or steam boiler work.

• Communicate clearly and confidently with customers.

• Can present options and close the sale with integrity.

• Want to be part of something bigger than just another job.

Culture Check

We don’t cut corners.

We don’t hide behind jargon.

We show up, get it done, and take care of each other.If that sounds like you….

Consider it done. 

Are you ready to tackle a challenging yet rewarding role with a company that values hard work, teamwork, and a positive attitude? WyattWorks is looking for dedicated Underground Installers to join our top-notch crews!

What You’ll Do:

• Perform essential underground installations, including sewer lines, gas lines, and copper water service lines, from the curb to the home.

• Work as part of a close-knit team: everyone pitches in, whether it’s operating equipment, digging trenches, or ensuring that the job gets done efficiently and safely.

• Engage with customers on-site, ensuring expectations are met with a smile and a positive attitude. No room for anything less than your best.

What We’re Looking For:

• Experience with digging, whether by hand or with equipment, and a willingness to do whatever it takes to get the job done. We value teamwork and a can-do attitude.

• Familiarity with installing and connecting pipes, and understanding safe trench practices.

• A valid driver’s license with a clean record and the ability to pass a background check. No exceptions—we need someone reliable and serious about the role.

• A strong work ethic and readiness to handle varying weather conditions. This job isn’t for the faint of heart, but the rewards are worth it.

What We Offer:

• Competitive Pay

• Benefits: A retirement match, thorough training, and a supportive team environment. You’ll have access to company vehicles for job site transportation.

At WyattWorks, we’re all about doing what’s right and getting the job done with integrity and grit. If you’re serious, hardworking, and ready to be part of a winning team, we’d love to have you on board!

Looking for more than just a job? At WyattWorks, we're a family-owned company that believes great people build great businesses. We work hard, have fun, support one another, and are passionate about creating an outstanding experience for both our customers and our team. If you're positive, organized, love helping people, and thrive in a fast-paced environment, we'd love to meet you!

Location: Charlotte, NCHours: 10:00 AM – 6:00 PM (with flexibility for earlier mornings when coverage is needed)

Primary Responsibilities

• Assist with dispatch
• Outbound consultation calls
• Customer happiness calls
• Answer inbound calls
• Customer follow-ups

Secondary Responsibilities (to learn over time)

• PermitsJob
•  Closeouts 
• Technician communication

This role is focused on improving the customer experience while providing depth to our dispatch team. If you're looking for a company where your work matters, your teammates feel like family, and you have room to grow, WyattWorks is the place for you.

What You Will Do

• Develop and maintain strong relationships with prospective and existing customers.
• Identify client needs and recommend appropriate sewer, drain, and related service solutions.
• Conduct field visits, site assessments, and follow-up consultations as needed.
• Prepare quotes, proposals, and service recommendations clearly and professionally.
• Work closely with operations and service teams to ensure smooth project coordination.
• Respond to customer inquiries in a timely, courteous, and solution-oriented manner.
• Track leads, opportunities, and sales activity using company systems and processes.
• Stay informed about local market trends, competitor activity, and service offerings.

What We’re Looking For

• Strong communication, listening, and relationship-building skills.
• Comfort engaging with customers in person, by phone, and through written communication.
• Ability to understand technical service offerings and explain them in simple terms.
• Self-motivated approach with the ability to manage time and prioritize tasks effectively.
• Professional demeanor and a customer-first mindset.
• Basic computer skills and experience using Service Titan or sales tracking tools is a plus.
• Willingness to work in a field-based role and visit customer locations as needed.

Preferred Qualifications

• Prior experience in sewer sales and customer service
• Background in plumbing, drainage, utilities, construction, or related services is helpful.
• Experience quoting services or working with service dispatch teams is an advantage.

Why WyattWorks

• A family environment built on strong values and real growth opportunities.
• Competitive pay and performance incentives.
• A chance to be part of something new and exciting — helping build our HVAC division from the ground up.
• Ongoing support, training, and tools to help you succeed.
• Breakfast every Tuesday.
• Company truck to take home.
• Phone and iPad provided by the company.

Compensation & Benefits

• This position is full commission
• 7-8% commission 
• 100% health care paid.
• HSA available.
• Simple IRA with company match.

Additional Information

We are committed to creating an inclusive workplace and welcome candidates from all backgrounds. If you are driven, personable, and ready to help customers find the right solutions, we encourage you to apply.

If you’re ready to join one of Charlotte’s top-rated home service companies, we’d love to talk with you.

Feel free to call Tera directly at 216.270.5396
to see if this could be the right fit for you.

At WyattWorks Plumbing, we know you might already have a good job — it takes a lot to make a move. But here’s why so many great people choose us: we’re a family-owned and operated company built on integrity, innovation, and “Consider It Done” service.

We’ve earned the Angi Super Service Award 10 years in a row, been named Titan of the Month twice, and maintain 5-star reviews across the web. Oh, and did we mention no on-call shifts?

Check out our featured videos below or visit our full [Video Library] to learn more about what makes WyattWorks different.

Hourly + Bonus - weekly pay

Your Role: Customer Service Technician

You’ll work directly with homeowners to diagnose, maintain, and repair plumbing systems while providing exceptional customer service.

What You’ll Do:

• Troubleshoot, diagnose, and complete plumbing and service-related tasks
• Manage tools and inventory
• Keep your truck clean, organized, and well-maintained

What We’re Looking For

• Alignment with our 5 Core Values
• A team player who’s goal-driven and moves with urgency
• A “Consider It Done” attitude
• 1+ years of plumbing experience
• 3 professional references and a proven track record of success
• Strong verbal and written communication
• Clean-cut, professional appearance

Valid driver’s license and clean driving/criminal record

What We Offer

• 100% paid medical, dental, and vision insurance for you and your family
• Retirement plan with company match
• Paid holidays and vacation time
• Ongoing Nexstar training and support
• Fully stocked and maintained company trucks
• iPhone, iPad, and gas card
• Company uniforms
• Dispatch from home in your company truck
• Optional flexible work schedule
• WyattWorks Bonus Pay Plan
• Stocked kitchen with snacks and drinks
• Respect for your personal life and family

Join the #1 Home Service Company in Charlotte, North Carolina, and take your career to the next level.

Call Tera today at 216.270.5396
to learn more and see if WyattWorks is the right fit for you.

Underground Installer — Build a Career That Pays

Not afraid to get dirty? Like working outside, running equipment, and seeing the results of a hard day’s work? You might belong at WyattWorks.

We’re looking for Underground Installers who want more than just another job. This is an opportunity to learn a skilled trade, work alongside a strong crew, and build a career where your effort and performance can directly impact what you earn.

This job is physical. You’ll work outside. You’ll get dirty. Some days will be hot, cold, muddy, or long. But if you’re hardworking, dependable, and willing to learn, there is serious opportunity here.

What You'll Be Doing

• Installing underground sewer, gas, and copper water service lines from the curb to the home

• Digging and preparing trenches by hand and with equipment

• Installing and connecting piping properly and safely

• Operating equipment based on your experience and training

• Following safe trenching and job-site practices

• Working alongside your crew to get the job done right

• Communicating professionally with customers while working on their property

At WyattWorks, there’s no “that’s not my job” mentality. Everyone pitches in.

Who We're Looking For

You may be a great fit if you:

• Have excavation, construction, underground utility, plumbing, or similar hands-on experience

• Are comfortable digging by hand and working around equipment

• Have experience installing or connecting piping—or are eager to learn

• Aren’t afraid of hard, physical work

• Can work outside in changing Ohio weather

• Show up on time and can be counted on by your crew

• Bring a positive attitude to the job site

• Have a valid driver's license and acceptable driving record

• Can successfully complete our pre-employment screening requirements

Experience is valuable. Work ethic, reliability, and attitude matter just as much.

What You Can Build Here

Around $50,000 starting earning potential 

Opportunity to earn $80,000+ as your skills and performance grow 

 Hands-on training and opportunities to advance 

Company transportation to job sites 

Retirement match 

 A team that works hard and has each other's backs

This Isn't a Desk Job—and That's the Point.

At WyattWorks, we believe in rewarding people who take pride in their work, want to improve their skills, and aren't afraid to put in the effort.

If you're looking for an easy paycheck, this probably isn't the job for you.

But if you want to work hard, learn a valuable trade, and build a career with real earning potential—we want to meet you.

Ready to dig in? Apply today and join the WyattWorks team.

We can dig it. Consider it done.

Jumpstart Your Career with WyattWorks Plumbing!

Ready to build a career with a company that values hard work, integrity, and doing things the right way?

WyattWorks Plumbing is growing in Charlotte, NC, and we're looking for a Drain Technician to join our team!

WyattWorks has been family-owned and operated for nearly 40 years. We've built our reputation around exceptional customer service, strong training, and our “Consider it Done” attitude. We're bringing that same culture and level of service to homeowners throughout the Charlotte area.

Your Role

As a Drain Technician, you'll work directly with homeowners to diagnose drain problems, provide solutions, and get their homes flowing again.

You'll be expected to provide an excellent customer experience—not just clear a drain. That means communicating with homeowners, explaining what you find, presenting options, and helping customers make informed decisions about their homes.

Experience is preferred, but we're willing to train the right person with the right attitude and work ethic.

What You'll Do

• Diagnose residential drain and sewer issues

• Perform drain snaking and clearing

• Communicate findings and options clearly with homeowners

• Work with Camera Technicians and other team members when additional solutions are needed

• Follow the WyattWorks Service System

• Maintain a clean, organized, and fully stocked company vehicle

• Properly manage tools, equipment, and inventory

• Provide a professional, five-star customer experience

• Work with urgency while never sacrificing quality or safety

What We Offer

• 100% paid medical, dental, and vision insurance for you AND your family

• Retirement plan with company match

• Paid holidays and vacation time

• Ongoing Nexstar training and professional development

• Fully stocked and maintained company truck

• Company-provided iPhone and iPad

• Gas card

• Company-provided uniforms

• Dispatch from home

• WyattWorks Bonus Pay Plan

• Weekly team meetings and training

• Opportunities to grow as our Charlotte location grows

What We're Looking For

We're looking for someone who is dependable, motivated, comfortable working with homeowners, and ready to be part of a team.

Our team lives by 5 Core Values:

Team PlayerWe win together and help each other get the job done.

Goal DrivenWe set goals, track results, and always look for ways to improve.

“Consider it Done” AttitudeWhen we say we're going to take care of something, we take care of it.

Do What's RightIntegrity comes first—for our customers, our teammates, and our company.

Sense of UrgencyWe move with purpose and understand that our customers are counting on us.

Requirements

• Valid driver's license and acceptable driving record

• Ability to pass required pre-employment screening

• Strong verbal and written communication skills

• Professional appearance and attitude

• Ability to safely operate drain-cleaning equipment

• General construction, plumbing, or drain experience is a plus

• Comfortable working independently and as part of a team

• Willingness to learn, train, and improve

Ready to Join WyattWorks Charlotte?

We're building something special in Charlotte, and we're looking for people who want the opportunity to grow with us—not just work for us.

If you're hardworking, coachable, customer-focused, and ready to build a career in the trades, we want to hear from you.

Apply today and bring your “Consider it Done” attitude to WyattWorks Plumbing Charlotte!

Position: Residential Service Electrician

Location: Charlotte, NC

Company: WyattWorks Plumbing and Electric

Pay: $60,000–$100,000+ per year (based on experience, performance & attitude)⸻Our Electrical Division Is Hot Off the Ground—And This Is Your Chance to Get In Early.

WyattWorks has been in home services since 1980. For over 40 years, we’ve built our reputation on five-star quality, integrity, and doing things the right way—every time. And now, for the first time, we’re bringing that same excellence to electrical service.This is your opportunity to join a rock-solid company with deep roots and a brand-new electrical division that’s taking off fast. We’ve already got a phenomenal electrician leading the charge, and now we’re building the team around him. If you’re an experienced residential electrician with grit, pride in your work, and a “Consider it done” mindset—let’s talk.⸻What You’ll Be Doing:

• Diagnose, service, and upgrade residential electrical systems

• Communicate clearly and confidently with homeowners

• Offer solutions with kindness, honesty, and professionalism

• Work clean, work safe, and represent the WyattWorks name with pride

• Use digital tools (we’ll train you) and follow our proven systems

• Help build and shape our electrical service department from the ground up⸻What You’ll Get:

• Be part of a brand-new division with a company that’s already trusted and respected

• Full-time, year-round work—no new construction headaches

• Fully stocked van, iPad, uniforms, and tool support

• Medical, dental, vision & IRA with company match

• Paid time off + holidays

• Career growth, leadership opportunities, and a team that has your back

• A family-owned company that’s small enough to care, big enough to deliver⸻What We’re Looking For:

• 3+ years of hands-on residential electrical experience

• A clean driving record and background

• A self-starter who’s hungry, humble, and excited to help build something new

• Someone who communicates well, works clean, and brings professionalism to every home

• Bonus points if you love the idea of being part of a growing team with big goals⸻Why WyattWorks?

We’re the straight-talkin’, hard-workin’, do-it-right team that Northeast Ohio trusts.

We’d rather starve than do business the wrong way.

We treat our customers—and our employees—like family.

And when we commit, we deliver.